1. Introduction
Welcome to Wig Zone (https://www.wigzone.store). These Terms & Conditions (“Terms”, “Agreement”) govern your access to and use of our website, products, and services, including hair wigs, hair accessories, and hair units.
By using our website, you agree to comply with these Terms. If you do not agree, please refrain from using our services.
2. Definitions
For the purpose of this Agreement:
- “We”, “Us”, “Our” – Refers to Wig Zone, founded in 2021 by Haider Randhawa.
- “You”, “Your” – Refers to the customer, user, or visitor to our website.
- “Products” – Refers to all hair wigs, accessories, hair units, and other related products available on Wig Zone.
- “Services” – Refers to our website, online store, customer support, and delivery services.
3. Eligibility
- You must be at least 18 years old to purchase from our website.
- If under 18, you must have parental or guardian consent.
4. Account Registration
- You may be required to create an account to make purchases.
- You are responsible for keeping your account login details secure.
- All information you provide must be accurate and up-to-date.
5. Products & Descriptions
- We strive to provide accurate product descriptions and images.
- Colors may vary slightly due to different screen settings.
- We reserve the right to modify, discontinue, or update products without prior notice.
6. Pricing & Payments
- All prices are listed in PKR (Pakistani Rupee) for domestic orders and may vary for international customers.
- We accept payments via credit/debit cards, bank transfer, mobile wallets, and cash on delivery (Pakistan only).
- Prices are subject to change without notice, but changes will not affect confirmed orders.
7. Shipping & Delivery
Please refer to our Shipping & Returns Policy for detailed information about delivery timelines, costs, and return procedures.
8. Returns, Exchanges & Refunds
- Returns are only accepted for unworn, unused products in their original packaging.
- Hair wigs and hair units that have been worn or tried on cannot be returned for hygiene reasons.
- Please see our Shipping & Returns Policy for full details.
9. Intellectual Property Rights
- All logos, images, product descriptions, and website content are owned by Wig Zone.
- You may not copy, reproduce, or distribute any content without our written permission.
10. Prohibited Activities
When using Wig Zone, you agree NOT to:
- Engage in fraudulent transactions
- Distribute viruses or harmful software
- Use our products for unlawful purposes
- Infringe on our intellectual property rights
11. Limitation of Liability
- Wig Zone is not liable for damages caused by misuse of products.
- We are not responsible for delays or issues caused by couriers or customs authorities.
- To the maximum extent permitted by law, our liability is limited to the amount paid for the product.
12. Privacy Policy
Your personal information is handled according to our Privacy Policy.
13. Changes to These Terms
We reserve the right to update or change these Terms at any time. Updates will be posted on this page with the revised date.
14. Governing Law
These Terms are governed by the laws of Pakistan. Any disputes will be resolved in the courts of Lahore, Pakistan.
15. Contact Us
If you have any questions about these Terms, you can reach us at:
