Data Rights
1. Introduction to Your Data Rights
At Wig Zone (https://www.wigzone.store), we value your privacy and data security as much as we value delivering premium hair wigs, hair accessories, and hair units.
This Data Rights Policy explains your legal rights regarding how your personal information is collected, stored, used, and shared when you shop with us.
We comply with:
- GDPR – General Data Protection Regulation (EU)
- CCPA – California Consumer Privacy Act (USA)
- Pakistan’s Draft Personal Data Protection Bill
2. Your Rights Under Data Protection Laws
2.1 Right to Be Informed
You have the right to know:
- What personal data we collect
- Why we collect it
- How we store and use it
- Who we share it with
2.2 Right to Access
You may request a copy of:
- All personal data we hold about you
- A list of parties with whom we have shared your data
We will provide this information free of charge within the legal time limit (usually 30 days).
2.3 Right to Rectification
If any information we hold is inaccurate or incomplete, you can request that we update or correct it without delay.
2.4 Right to Erasure (“Right to be Forgotten”)
You can ask us to delete your personal data when:
- It is no longer needed for the original purpose
- You withdraw consent
- You object to our processing
- We have processed it unlawfully
Note: We may keep certain records if required by law (e.g., for tax purposes).
2.5 Right to Restrict Processing
You can request that we limit the way we use your data in situations such as:
- Disputing data accuracy
- Opposing data processing but not wanting full deletion
2.6 Right to Data Portability
You can request a copy of your personal data in a machine-readable format so it can be transferred to another service provider.
2.7 Right to Object
You may object to:
- Direct marketing
- Profiling for marketing purposes
- Certain data processing activities based on legitimate interests
2.8 Rights in Relation to Automated Decision-Making
We do not make fully automated decisions that legally affect you.
3. How to Exercise Your Rights
To submit a Data Rights Request, contact us:
- Email: support@wigzone.store
- WhatsApp: +92 343 0277281
When making a request, please include:
- Your full name
- Your email address used for purchases
- The specific right you want to exercise
We may request proof of identity for security purposes.
4. Timeframes for Response
- Standard Requests: 30 days from receipt
- Complex Requests: May take up to 90 days (we will inform you)
5. Fees
Most requests are processed free of charge, unless they are excessive or repetitive, in which case a reasonable fee may apply.
6. International Customers
If you are located outside of Pakistan, please note that your data may be stored and processed in countries with different data protection laws. We ensure that such transfers are safeguarded under international privacy standards.
7. Complaints
If you believe your data rights have been violated:
- Pakistan Customers: Contact the National Commission for Personal Data Protection (NCPDP) once established under the new law.
- EU Customers: Contact your national Data Protection Authority (DPA).
- US Customers (California): Contact the California Attorney General’s Office.
8. Updates to This Data Rights Policy
We may update this page from time to time to reflect:
- Changes in laws
- Changes in our business operations
- New security practices
The latest version will always be available on our website.